Return & Refund Policy
We want you to love your purchase. If you are not fully satisfied, please review our return policy below.
Eligibility for Returns
You may request a return under the following conditions:
- Returns are accepted within 30 days of delivery
- Products must be unused, in original condition, and with original packaging
Non-Returnable Items
The following items cannot be returned:
- Digital products
- Gift cards
- Final sale items
- Custom or personalized items
Return Process
To initiate a return:
- Contact us with your order number
- We will review your request and provide detailed return instructions
Return Shipping Costs
- Customers are responsible for the cost of return shipping
- Exceptions: If your item arrived damaged, defective, or incorrect, we will cover return shipping costs
Refunds
Once we receive and inspect your returned item:
- You will receive a confirmation email
- If the return is approved, a refund will be issued to your original payment method
- Refund processing time: 3–10 business days
Exchanges
We offer exchanges only for defective or damaged items.
Please contact us within 48 hours of delivery to request an exchange.
Damaged or Incorrect Items
If your product arrives damaged or you receive the wrong item:
- Email us within 48 hours
- Include clear photos of the item and packaging
- We will resolve the issue as quickly as possible